How 4tuna Casino identity verification works
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4tuna Casino’s general identity-verification rule requires completion within 30 days of the first deposit or when cumulative deposits reach the equivalent of €2,000, whichever happens first. Account, location or risk circumstances can require checks earlier. Identity and address verification must also be completed before the first withdrawal.
Verification documents are submitted through the Identification section of the account. The Evidence of Identity area is used to attach and submit identity and address evidence, check verification status and receive the result. The operator aims to review submitted documents within two working days, although rejected files or busy periods can make the process take longer.
| Verification point | Published rule |
|---|---|
| General timing | Within 30 days of the first deposit |
| Cumulative deposit trigger | €2,000 equivalent, if reached before the 30-day point |
| Earlier checks | May apply because of account, location or risk circumstances |
| First withdrawal | Identity and address verification must be completed |
| Document upload | Identification > Evidence of Identity |
| Review target | The operator aims to review submitted documents within 2 working days |
| Pending evidence | An account or transaction may be paused while suitable documentation remains outstanding |
When identity verification is required
The general KYC condition uses two alternative triggers. The first is time-based: verification must be completed within 30 days of the first deposit. The second is amount-based: verification is required when cumulative deposits reach the equivalent of €2,000. Whichever condition occurs first governs the ordinary verification timing.
The €2,000 threshold is therefore not a period during which an account is guaranteed to remain unverified. Earlier checks can be requested because of account, location or risk-related circumstances.
The first withdrawal has its own verification condition. Identity and address checks must be completed before that withdrawal, even when the ordinary 30-day or cumulative-deposit timing would otherwise be later.
Additional financial checks can also use the €2,000-equivalent deposit level as a trigger. Source of Wealth checks may be requested when total deposits exceed that amount, while enhanced checks can also occur below the threshold where the account circumstances require them.
How to upload documents and check verification status
The documented verification process uses the Identification section of the account rather than email submission as the primary upload route.
- Open Identification in the account.
- Select Evidence of Identity.
- Attach the required identity or address files.
- Submit the evidence for review.
- Check the Evidence of Identity area for the verification status.
The casino also communicates approval or rejection by email. A status shown as pending means the review has not yet reached a final approved or rejected state.
The operator aims to verify submitted documents within two working days. This is a target rather than a guaranteed completion period. Processing can take longer where a document is rejected, additional evidence is needed or the verification team is handling a higher volume of requests.
Identity and proof-of-address documents
The published verification guidance provides separate examples for proof of identity and proof of address. These are examples of acceptable evidence rather than a requirement to submit every item in each category.
| Evidence type | Published examples and conditions |
|---|---|
| Proof of identity | Passport, national identity card, residence permit or driving licence |
| Proof of address | Bank statement, utility bill, rental agreement, mortgage statement, rates bill, official letter from an independent source, or a qualifying identity document where applicable |
| Address-document age | Proof of address must not be older than 1 year |
Verification files can be provided as digital images or screenshots, as well as PDF, DOC and DOCX documents.
A document can be rejected when the submitted evidence does not satisfy the published verification requirements. The documented reasons include:
- The document is cropped or required information is missing.
- The content is not clearly legible.
- The information does not match the account details.
- A document that requires a signature is unsigned.
- The evidence is expired or too old for its document type.
- The wrong type of document has been submitted.
- A business-bank statement is used where personal verification evidence is required.
For proof of address, the one-year age condition applies in addition to the document-type and legibility requirements. A recognised document category can still be rejected if it is too old, incomplete or inconsistent with the account details.
Source of Funds and Source of Wealth checks
Identity and address verification are not the only evidence checks that can apply to an account. The casino also has separate Source of Funds and Source of Wealth sections for additional financial verification when those checks are requested.
| Check | When and how it is used |
|---|---|
| Source of Funds | Supporting evidence may be requested in connection with funding or payment-method checks and submitted through Identification > Source of Funds |
| Source of Wealth | Additional due diligence can require a written statement and supporting evidence through Identification > Source of Wealth |
Source of Wealth evidence can include documents such as a tax return, payslip or another record supporting the stated source of wealth. These items are conditional evidence examples rather than documents required from every account holder.
Total deposits above the equivalent of €2,000 can trigger enhanced Source of Wealth checks. The operator can also request such checks below that level when additional due diligence is considered necessary.
Source of Funds and Source of Wealth checks serve a different purpose from the standard proof-of-identity and proof-of-address process. They examine the origin or broader source of money rather than simply confirming the account holder’s identity or residential address.
What happens if verification remains incomplete?
When suitable verification evidence has not been provided, the operator may pause an account or transaction while the required documentation remains outstanding. The effect depends on the verification state and the condition that triggered the request.
A separate published rule provides a seven-day period after the relevant request period has expired to complete verification before play is blocked. This seven-day provision belongs to that specific timing condition and is not a universal seven-day deadline applying from the moment every KYC request is issued.
Incomplete verification can therefore affect account activity independently of a withdrawal request. The first-withdrawal rule remains stricter for that transaction: identity and address verification must already be completed before the withdrawal can proceed.
Frequently asked questions
The general requirement is within 30 days of the first deposit or when cumulative deposits reach the equivalent of €2,000, whichever happens first. Earlier verification can also be requested because of account, location or risk-related circumstances.
Yes. Identity and address verification must be completed before the first withdrawal, independently of which general KYC trigger would otherwise occur first.
Open Identification in the account, select Evidence of Identity, attach the required files and submit them for review. Verification status is also shown in the Evidence of Identity area.
The operator aims to review submitted documents within two working days. This is not guaranteed, and the process can take longer when documents are rejected, additional evidence is required or the review queue is busy.
Published identity examples include a passport, national identity card, residence permit and driving licence.
Published examples include a bank statement, utility bill, rental agreement, mortgage statement, rates bill, an official independent-source letter and some qualifying identity documents. Proof of address must not be older than one year.
The published verification process accepts digital images and screenshots as well as PDF, DOC and DOCX files.
Published reasons include cropped or missing information, illegible content, details that do not match the account, an unsigned document where a signature is required, expired or overly old evidence, the wrong document type and a business-bank statement.
Source of Funds evidence can be requested in connection with funding or payment-method checks. When requested, the account provides an Identification > Source of Funds area for the supporting evidence.
Source of Wealth can be requested as part of additional due diligence. Deposits above €2,000 equivalent can trigger enhanced checks, while checks can also be requested below that amount. Supporting evidence can include a written statement, tax return, payslip or another relevant document.
Yes. An account or transaction may be paused while suitable documentation is pending. A separate published condition also provides a seven-day period after the relevant request period expires before play is blocked under that specific rule.